PIN policy

This section is located on the Security Options page under the General tab.

In the PIN policy section, you can create a PIN policy for users.

The minimal PIN length property can't be disabled, and the minimum PIN length can't be less than 4 characters.

Property Do not allow sequential PIN

If enabled, PINs consisting of sequential characters or repeated patterns, such as 1234, 4321, 1111, abcd, AAAA, or ABCD, are automatically disallowed. However, the policy does allow mixed case patterns, such as AbCd, aaAA as these are considered to be more complex and less predictable.

Scope of the policy

The policy applies to all operations where a user's PIN is created or changed:

• administrator edits the user record
• user edits their own profile
• user account is created or updated via the API
• Via a trigger rule. For example, when the user submits their first print job to SAFEQ Cloud.

If the PIN doesn't meet the policy requirements, the operation will be rejected.  Errors are displayed at the top of the UI form. When using the API, errors are recorded in the log file.

Existing users

When an administrator changes the PIN policy, it doesn't apply to the current PINs of existing users. Therefore, even after the policy has been changed, the database may still contain users with PINs that do not comply with the policy.