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Printers

Adding a printer

  1. In the Dispatcher Paragon Cloud Web UI, click Printers.
  2. The Printers list shows basic information for the MFDs configured for this account.
  3. Click Add to add a new MFD. A dialog window will be displayed.
  4. On the General setup tab, configure the following:

    1. Name – A user-friendly name of the printer within the account.
    2. Description – Additional information about the MFD.
    3. Address – The IP address or hostname of the MFD in your network.
    4. Vendor – Select the MFD vendor from the drop-down list.

      Dispatcher Paragon Cloud uses the vendor type to determine how the print data stream should be translated from the Universal Driver.
      If you don't want Dispatcher Paragon Cloud to optimize print jobs, or if you want to use a third-party driver, choose the option Do not optimize print jobs; then the Print language property will be set to Raw and the job data will be passed to the printer unmodified. 


    5. Create direct print queue – This option will automatically create a matching Print queue for the MFD. The default settings for this Print queue are: a name identical with the MFD, Direct (Push) Print queue type, linked to the Printer, available by default.

    6. Embedded software – If you have selected a vendor for which an Embedded terminal is supported, you can select this option to install and configure this feature later.
    7. Embedded configuration – Select the embedded configuration from the drop-down list. If no embedded configuration exists, you can add it by clicking Add. In that case, a new dialog window will appear. For details on the available settings, see Embedded Terminals' configuration.
    8. Client terminal service – Select the Client terminal service from the drop-down list. If no service exists, you can add it by clicking Add. Client terminal service deploys embedded terminal clients running on MFDs, and the service with which MFDs communicate for authentication, retrieving job lists, and other purposes. The MFD will communicate to the selected service that may be deployed in the cloud or hosted locally on an edge device.
    9. Document output service – Select the Document output service from the drop-down list. If no service exists, you can add it by clicking Add. The Document output service is responsible for delivering print job data to the MFD if there is no direct IP visibility from the PC clients to the MFD. Note that for direct print queues, this service must have direct IP visibility to the printer. For Print Roaming, the service can be the same as for terminal services, and the print job is always delivered in the most efficient way – either directly from the Dispatcher Paragon Cloud Client in case of visibility to the MFD, or downloaded from the selected service.
  5. On the Advanced setup tab, configure the following:
    1. Print protocol – Select the communication protocol to the MFD according to the following table:

      ProtocolUsageNotes
      TCP (default)Direct delivery to printer via TCP port 9100Dispatcher Paragon Cloud has control over print process, show errors in the log
      IPPDirect delivery to printer via IPP protocolDispatcher Paragon Cloud controls delivery, supports both IPP and IPPS printing
      1. IPP – If you wish to use IPP printing, enter the Printer IPP URL for the destination printer:

        If printing via IPPS/HTTPS to the printer, and the device uses a self-signed certificate or other non-trusted certificates, go to the relevant Document Output service and enable Ignore SSL errors for IPPS protocol.

        If you wish to send the username together with the print job, enable the Publish username option (available only for IPP). Note that in such case all jobs printed on this MFD will contain the user’s username. If you leave it in the default state (disabled), all jobs will be shown as printed by an anonymous user.

        If you enable Publish username, make sure that access to the printed jobs at the MFD is restricted, so that sensitive data, such as who printed what, is not disclosed.

    2. Print language – Select the output type for the print job data. The languages listed are based on the vendor you selected and correspond to those supported by Dispatcher Paragon Cloud. Only select the Raw output type if you use a third-party print driver instead of the Dispatcher Paragon Cloud universal driver. In this case, the job data will be passed to the MFD unmodified. Select the other languages (Postscript2, Postscript3, PCL6, or PDF, depending on availability) when using the universal driver for printing.
    3. Default location – Select the MFD location. If no location is set, Dispatcher Paragon Cloud will retrieve and display the inherited location of the parent node.
    4. Reader IP address – If you use a third-party card reader instead of the USB card reader, enter its IP address in this field.
    5. Color print Enabled by default. This option affects only reporting – if disabled, reports will not contain any information regarding color pages. If you want to control how a job is printed, use Triggers and Automation.
    6. Copy collation – Enabled by default. When enabled, copy collation is handled by the MFD. When disabled, it is handled by the print driver. If your MFD doesn't support this function, disable it here. Note that this will make the advanced finishing options unavailable (for example, stapling and booklet) and increase the job size.
    7. Reverse Path Finisher – Disabled by default. Instructs the MFD to manipulate (flip or rotate) the printed sheets to ensure they are aligned and oriented correctly for advanced finishing tasks. Enable this option if booklet finishing is selected and the pages are in a wrong order.
  6. Click SAVE.

Other Printer actions

In the Printers list, you can perform the following actions by clicking the respective icons:

Edit Printer settingsIf you don't have the edit permission, settings are read-only.
Delete a PrinterClick OK in the confirmation pop-up.
QR codeOpen a pop-up to display the QR code for Mobileprint scanning (verify browser settings do not block pop-up)

Printer details

MFDs appear in the Dispatcher Paragon Cloud system tree as sub-nodes of the account. Selecting the MFD in the tree displays the sub-menu.

The details page consists of the following tabs:

  • General setup – Click this tab to edit printer settings, or delete the printer.
  • Advanced setup – Contains the settings described in the Adding a printer section.
  • Access control – Manage the permissions to access this MFD. For more details on Access control settings, see Access Control.
  • Document history – Displays a list of jobs, the job owner (user name), status, number of pages, and date/time for each job printed on the device.
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