Using Ricoh Standard Gen 2 Cloud Terminal

Registering your card

See Card registration at the MFD.

Logging in and out

Logging in

The authentication method depends on how your administrator configured the terminal. You can log in via card, PIN (Short ID), username/password, or their combinations. Follow the instructions on the screen.

Logging out

Tap the logout button in the right-hand top corner of the screen.

If the terminal is configured to use authentication by card, you can also log out by placing your card on the card reader.

My quick actions application

My quick actions application enables you to access frequently used functions, such as print all jobs or use a scan workflow immediately after login. The quick action buttons are displayed according to your rights and scan workflows assigned to you.

Printing and managing jobs

1. Log in to the Cloud Terminal. You will see My quick actions screen.
   

2. If you wish to release all of your print jobs, tap Print all.

3. If you wish to release only a specific print job or jobs, tap My print jobs.
   

   

   If you are in another application than My print jobs, tap the Home button to access the home screen and then tap Secure Print.

   

4. My print jobs screen will be displayed. Select the print job(s) you wish to print from the list and tap Print. You may also delete selected print jobs by tapping Delete.
   

   

5. To modify the finishing options (Color, Sides, and Number of copies) before printing, tap the cogwheel icon next to the job.
   

   

6. Change the settings according to your needs and tap Print.
   

   

   
   
   • The Color option is greyed out on MFDs that don't support color printing.
   • In Sides, you can select between Simplex, Duplex (Flip on Long Edge), and Duplex (Flip on Short Edge).
   • The range for the number of copies is between 1 and 1000. You can modify the number by tapping the plus and minus buttons or by entering it directly into the text field.
7. After tapping Print, you will see a status screen with progress.
   

   

   
   

   Above the overall progress, the status of the currently processed job is displayed with one of the following values:

   • Waiting – The job is yet to be processed.
   • Printing – The server tries to print the document from any location with network visibility to the printer (called "optimized print."). Without network visibility, the print method will change to Downloaded and printing.
   • Downloading – The job is being downloaded for print by the Cloud Terminal.
   • Downloaded and printing – The downloaded job is being printed by Cloud Terminal.
   
   
   
8. After the last job has been delivered, a success message will appear.
9. If any job fails to be printed, the following error message with the number of failed jobs will appear: "X/Y jobs failed to print. Please try again or contact your administrator."

Copying

If you have copy permissions in Dispatcher Paragon Cloud and your MFD has the native Copy and/or Quick Copy applications installed, you will see a Copy button in My quick actions. Tapping it will take you to Quick Copy or Copy application, depending on which of them is installed. If both of them are installed, the Copy button will take you to Quick Copy application.

In Quick Copy, you can modify basic copy options. Tap Start to start copying.

The Copy application offers you more options, depending on the capabilities of your MFD. Tap Start to start copying.

Troubleshooting

Printer issues during printing

If there is an issue with the printer during the Printing phase, the Check Status button at the bottom will have a red illumination.

If there is an issue with the printer during the Downloading or Downloaded and printing phase, the Check Status button on the bottom will have a red illumination and the following message will appear: