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Requirements

Supported Clients

The following clients are supported for sending print jobs to Dispatcher Paragon Cloud:

  • Windows Dispatcher Paragon Cloud Clients with Internet Printing Port enabled, on the following versions of Windows:

    • Windows 10 or later

    • Windows Server 2012 R2 or later

  • Mac computer clients, macOS Big Sur – version 11 or later

  • Apple iOS devices. iOS 8.0 or later

  • Android devices, Android OS version 5.1 or later

  • Chrome version 44 or later for the Chrome extension

Supported Printers

For Dispatcher Paragon Cloud to send print job data to printers, a Document Output Service must be able to deliver data to the printers IP address on port 9100 or IPP (for more details see section Ports and Protocols below).

Dispatcher Paragon Cloud single driver capability is supported on the following vendors:

Vendor

Driver

PostScript

PCL6

PDF

Brother

(tick)

 (minus)

 (minus)

Canon

(tick)

 (minus)

 (minus)

FUJIFILM BI

(warning)
(limitations apply)

 (minus)

 (tick)

HP

(tick)

 (minus)

 (minus)

Konica Minolta

(tick)

 (minus)

 (minus)

Kyocera

(tick)

 (minus)

 (minus)

Lexmark

(tick)

 (minus)

 (minus)

Ricoh

(tick)

(tick)

(tick)

Sharp

(tick)

 (minus)

 (minus)

Xerox

(tick)

 (minus)

 (minus)


Additional printer vendors are added continuously, so this list is not exhaustive. If a vendor/language combination is needed which isn’t listed above, contact support.

Dispatcher Paragon Cloud can also receive raw print data streams from an IPP/IPPS client and deliver to a printer using any printer driver.

For more information on supported devices, see Hardware Compatibility List (HCL).

Ports and Protocols

The following is a list of possible ports used in Dispatcher Paragon Cloud. Ports required depend on the features, services, and architecture used.

Dispatcher Paragon Cloud uses TLS 1.3 for all internal communication (see Limitations for exceptions).

Cloud environments hosted by YSoft

All public AWS data centers, used by new customers.

Only cloud hosted

(Client to Cloud) Web Administration UI


Port

Protocol

From

To

Description

443

TCP HTTPS

Client Web browser

Cloud Primary Server(s)

HTTPS/SSL Web interface of the solution. Replaces port 8443 on environments with standard port 443 support.

(Client to Cloud) PC clients to server


Port

Protocol

From

To

Description

443

TCP HTTPS

Dispatcher Paragon Cloud Client, Client IPP

Primary Server

Authenticate users, retrieve printers, messaging exchange, send print jobs, and register as trusted endpoints. Replaces ports 2560, 7300, 7400, and 9631 on environments with standard port 443 support.

(Client to Cloud) Cloud terminal Integration to Server

Port

Protocol

From

To

Description

443

TCP HTTPS

Printer   

Cloud Primary Server

Connection from Cloud terminals running on MFDs (e.g. HP Workpath Gen 2, KM IWS Gen 2, Ricoh Gen 2) and for sending scanned jobs (e.g. HP Workpath Gen 2, Ricoh Gen 2, KM IWS Gen 2). Replaces ports 7400, 8705, 8707, and 8711 on environments with standard port 443 support.

(Client to Cloud)  Chrome Extension to Server (will be updated in following releases)

Port

Protocol

From

To

Description

7300

TCP HTTPS

Chrome Extension

API Service

Chrome Extension communicates with API to authenticate users, retrieve printers, and send jobs to Dispatcher Paragon Cloud.

(Client to Printer) Terminal Deployment Tool to Printer

Port

Protocol

From

To

Description

443

TCP HTTPS

Terminal Deployment Tool (Local PC)

Printer

Connection for installing terminal over HTTPS.

51443

TCP HTTPS

Terminal Deployment Tool (Local PC)

Printer (Ricoh only)

Connection for installing terminal over HTTPS

58070

TCP HTTPS

Terminal Deployment Tool (Local PC)

Printer (FUJIFILM BI only}

Connection for pushing configuration to FUJIFILM BI devices.

(Client to Printer) Dispatcher Paragon Cloud Client to printers – print operations

For Dispatcher Paragon Cloud Client in "Local Storage" mode:

Port

Protocol

From

To

Description

9100

TCP

Dispatcher Paragon Cloud Client (Document Output Service)

Printer

A document output service delivering print jobs to a physical printer.

631

TCP HTTP

Dispatcher Paragon Cloud Client (Document Output Service)

Printer

A document output service delivering print jobs to a physical printer via IPP/S.

443

TCP HTTPS

Dispatcher Paragon Cloud Client (Document Output Service)

Printer

A document output service delivering print jobs to a physical printer via IPP/S.

(Client to Cloud - Legacy) Legacy Mobile Print to server

Port

Protocol

From

To

Description

7910

TCP HTTPS

Apple iOS clients

Dispatcher Paragon Cloud Mobile Print Service

AirPrint print jobs from Apple iOS devices (secure)

9444

TCP HTTPS

Konica Minolta Mobile App

Dispatcher Paragon Cloud Mobile Print Service

Authentication and document data from Apps (secure)

(Client to Cloud) Mobile apps

Port

Protocol

From

To

Description

443

TCP HTTPS

Konica Minolta Android / iOS Mobile App

API Service

Authentication and document data from Apps (secure)

9444

TCP HTTPS

Konica Minolta Android / iOS Mobile App

API Service

Authentication and document data from Apps (secure) for cases when a connection to port 443 can't be established

7400

TCP HTTPS

Konica Minolta Android / iOS Mobile App

Authentication Service

OAuth authentication from Apps (secure) for cases when a connection to port 443 can't be established

With on-premises gateway

Secondary server to Primary server

Port

Protocol

From

To

Description

443

TCP HTTPS

Secondary  Server / Gateway

Primary Server

A secondary server communicating with the primary server for messaging exchange and server API. Replaces ports 2560 and 7300 on environments with standard port 443 support.

Secondary server to printers – print operations

Port

Protocol

From

To

Description

9100

TCP

Gateway Document Output Service

Printer

A document output service delivering print jobs to a physical printer.

631

TCP HTTP

Gateway Document Output Service

Printer

A document output service delivering print jobs to a physical printer via IPP/S.

443

TCP HTTPS

Gateway Document Output Service

Printer

A document output service delivering print jobs to a physical printer via IPP/S.

Secondary server to MFD’s – embedded deployment

Port

Protocol

From

To

Description

161

UDP

Gateway Terminal Client Service

Printer

SNMP management

443

TCP HTTPS

Gateway Terminal Client Service

Printer

Deployment of the embedded client to MFD (all brands)

80

TCP HTTP

Gateway Terminal Client Service

Ricoh MFDs

Deployment of the embedded client to Ricoh MFDs

8080

TCP HTTP

Gateway Terminal Client Service

Ricoh MFDs

Deployment of the embedded client to Ricoh MFDs

8451

TCP HTTP

Gateway Terminal Client Service

Canon MFDs

Deployment of the embedded client to Canon MFDs

51443

TCP HTTPS

Gateway Terminal Client Service

Ricoh MFDs

Deployment of the embedded client to Ricoh MFDs

8710

UDP

Gateway Terminal Client Service

Ricoh, Lexmark MFDs

Deployment of the embedded client to Ricoh and Lexmark MFDs

80

TCP HTTP

Gateway Terminal Client Service

HP MFDs

Deployment of the embedded client to HP MFDs

7627

TCP HTTP

Gateway Terminal Client Service

HP MFDs

Deployment of the embedded client to HP MFDs

10080

TCP

Gateway Terminal Client Service

Sharp MFDs

Sharp OSA communication, only for Sharp devices with embedded client

50003

TCP

Gateway Terminal Client Service

KM MFDs

Konica Minolta OpenAPI communication, only for KM devices with embedded client

8091

TCP

KM IWS Install Tool (local PC)

KM MFDs

Default port for installing IWS from the IWS Install Tool (not available in the US or Canada)

Embedded clients to a secondary server

Port

Protocol

From

To

Description

8700

SSL

Printer

Gateway Terminal Client Service

Connection from the embedded clients running on the Ricoh and Lexmark MFDs

8703

SSL

Printer

Gateway Terminal Client Service

Connection from the embedded clients running on the MFDs (except Ricoh and Lexmark)

8704

TCP

Printer

Gateway Terminal Client Service

Connection from the embedded clients running on the MFDs (except Ricoh and Lexmark)

7301

TCP HTTPS

Printer

GatewayTerminal Client Service

Connection from the embedded clients running on the HP and Konica Minolta MFDs

7302

TCP HTTP

Printer

Gateway Terminal Client Service

Connection from the embedded clients running on the MFDs

7400

TCP HTTPS

Printer

Gateway Authentication Service

Connection from the embedded clients to Authentication Service OAuth service to register as trusted endpoints

14080

TCP HTTPS

Printer

Gateway Terminal Client Service

Connection from Equitrac server for embedded clients running on the MFDs

14081

TCP HTTP

Printer

Gateway Terminal Client Service

Connection from Equitrac server for embedded clients running on the MFDs

14082

TCP HTTPS

Printer

Gateway Terminal Client Service

Connection from the Ricoh SLNX Share embedded clients running on the MFDs

14083

TCP HTTP

Printer

Gateway Terminal Client Service

Connection from the Ricoh SLNX Share embedded clients running on the MFDs

Embedded clients to Cloud Server or Gateway

Port

Protocol

From

To

Description

7301

TCP HTTPS

Printer

Gateway Terminal Client Service

Connection from the embedded clients, HP Workpath Application and KM IWS, running on the MFDs

7400

TCP HTTPS

Printer

Gateway Authentication Service

Connection from the embedded clients to Authentication Service OAuth service to register as trusted endpoints

9444

TCP HTTPS

Printer

Mobile Gateway Service

Connection from the embedded clients, HP Workpath Gen 1 Application and KM IWS Gen 1, running on the MFDs

OMNI Bridge Edge Gateway to Microsoft IoT Hub

Port

Protocol

From

To

Description

443

SSL

Edge Gateway

mcr.microsoft.com

Microsoft Container Registry

443

SSL

Edge Gateway

*.data.mcr.microsoft.com

Data endpoint providing content delivery

443

SSL

Edge Gateway

*.cdn.azcr.io

Deploy modules from the Marketplace to devices

443

SSL

Edge Gateway

global.azure-devices-provisioning.net

Device Provisioning Service access

443

SSL

Edge Gateway

*.azurecr.io

Personal and third-party container registries

443

SSL

Edge Gateway

*.blob.core.windows.net

Download Azure Container Registry image deltas from blob storage

5671, 8883, 443

AMQP, MQTT, AMQP over WS

Edge Gateway

*.azure-devices.net

IoT Hub access

443

SSL

Edge Gateway

*.docker.io

Docker Hub access

443

SSL

Edge Gateway

*.dipa.cloud

Platform

443

TCP

Edge Gateway

Primary Server

A secondary server communicating with the primary server for messaging exchange

443

TCP HTTPS

Edge Gateway

Primary Server

A secondary server communicating with the primary server API

443

UDP NTP

Edge Gateway

*.google.com (or anything else you set on OMNI Bridge)

NTP server (time{1-12}.google.com) or any chosen NTP server

80

TCP

Edge Gateway

ports.ubuntu.com

Official Ubuntu package repository for non-x86 architectures

443

TCP

Edge Gateway

cdn.everyoneprint.com

Secondary Installation Files

Mobile device to built-in DNS

Port

Protocol

From

To

Description

53

UDP, TCP

Mobile device

 Gateway Mobile Print Service

Needed for AirPrint via DNS-SD (makes only sense for Secondary Server)

8053

UDP, TCP

Mobile device

Gateway Mobile Print Service

Needed for AirPrint via DNS-SD (makes only sense for Secondary Server)

(Client to Cloud - Legacy) IP card reader to Server

Port

Protocol

From

To

Description

7300

TCP HTTPS

IP card reader

Gateway API Service

IP card reader communicate with API to authenticate users

7303

TCP HTTP

IP card reader

Gateway API Service

IP card reader communicate with API to authenticate users

Existing devices connected using legacy ports

Secondary server to Primary server

Port

Protocol

From

To

Description

2560

TCP

Secondary Server / Gateway

Primary Server

A secondary server communicating with the primary server for messaging exchange

7300

TCP HTTPS

Secondary Server / Gateway

Primary Server

A secondary server communicating with the primary server API

Web Administration UI

Port

Protocol

From

To

Description

8443

TCP HTTPS

Client Web browser

Cloud  Primary Server

HTTPS/SSL Web interface of the solution

Dispatcher Paragon Cloud Clients to server

Port

Protocol

From

To

Description

2560

TCP

PC Client

Primary Server

Dispatcher Paragon Cloud Client in the "Local Storage" mode communicating with the primary server for messaging exchange

7300

TCP HTTPS

PC Client

API Service

Dispatcher Paragon Cloud Client communicate with API to authenticate users and retrieve printers

7300

TCP HTTPS

PC Client

API Service

Dispatcher Paragon Cloud Clients sending standard print jobs to the server

7400

TCP HTTPS

PC Client

Authentication Service

Dispatcher Paragon Cloud Client communicate with Authentication Service OAuth service to register as trusted endpoints

8631

TCP HTTP

Client IPP

IPP Service

Dispatcher Paragon Cloud Clients sending IPP/HTTP print jobs to the server

9631

TCP HTTPS

Client IPP

IPP Service

Dispatcher Paragon Cloud Clients sending IPPS/HTTP print jobs to the server

Cloud terminal Integration to Server

Port

Protocol

From

To

Description

7400

TCP HTTPS

Printer

Authentication Service

Connection from the embedded clients to Authentication Service OAuth service to register as trusted endpoints

8705

HTTPS

Printer

Terminal Client Service

Cloud terminal integration (SQTS) – connection from Cloud terminals running on MFDs (e.g. HP Workpath Gen 2, KM IWS Gen 2, Ricoh Gen 2) and for sending scanned jobs (e.g. HP Workpath Gen 2, Ricoh Gen 2)

8707

TCP HTTPS

Printer

Terminal Client Service

Cloud terminal integration – connection from Cloud terminals running on MFDs which provide scan data using SwA protocol (mainly Fuji terminals)

8711

TCP HTTPS

Printer

Terminal Client Service

Cloud terminal integration – connection from Cloud terminals running on MFDs which provide scan data using WebDAV protocol (KM IWS cloud terminals)

Edge Gateway to Microsoft IoT Hub

Port

Protocol

From

To

Description

2560

TCP

Edge Gateway

Primary Server

A secondary server communicating with the primary server for messaging exchange

7300

TCP HTTPS

Edge Gateway

Primary Server

A secondary server communicating with the primary server API

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