System requirements

Dispatcher Paragon Cloud Client is available for Windows 10 or later, Windows Server 2016 or later, and macOS 11 or later.

There are different requirements for Dispatcher Paragon Cloud Client depending on which operation mode is chosen in the installer.

1. For local storage and delivery mode:

  • Dispatcher Paragon Cloud Client can only connect to Dispatcher Paragon Cloud primary server

  • API service must be configured on the server

  • Workstation must be able to communicate with primary Dispatcher Paragon Cloud server (see Ports and Protocols for port details)

  • Workstation must be able to communicate with printers for printer status and print job delivery (see Ports and Protocols for port details)

2. For gateway mode:

  • Dispatcher Paragon Cloud Client can connect to both Dispatcher Paragon Cloud primary and secondary gateway server. For the secondary gateway server, you must do secondary gateway mapping and create or import an SSL certificate (private certificate chain) with the correct CN corresponding to the domain mapped to the secondary server. See Secondary Gateway mapping.

  • API service must be configured on the destination Dispatcher Paragon Cloud server or gateway

  • Workstation must be able to communicate with Dispatcher Paragon Cloud server (see Ports and Protocols for port details)

Installation requires administrator privileges. The application itself does not require any privileges and will work under any user account.

For Azure Virtual Desktops a full desktop environment should be used to get the best PC client experience.