Printer Discovery

Discovering printers

Administrators can automatically discover printers on the network using the Printer Discovery tool.

To discover printers on your network:

  • The Cloud Client in version 2026.02.19 or later must be installed on your PC

  • Printers must be on the same subnet as your PC

In order to run Auto discovery simply navigate to Printers page and click on “Find printers on my network”

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A window will open and printer discovery will begin.

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The discovery process takes approximately 30 seconds, after which detected printers are displayed.

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You can select the printers you want to add and optionally rename them.

After clicking “Add selected printers,” the printers are added and a direct print queue is created for each selected printer.

If a location is assigned to the PC used for discovery, the printers will be added to that location.

Troubleshooting

No printers are discovered

  • Ensure the printers are turned on and connected to the same subnet as your PC.

  • Verify that you are not connected to a VPN. A VPN connection may place your device on a different subnet, preventing autodiscovery.