Canon Gen 2 Requirements and Limitations

Requirements

Make sure that you have a signing certificate selected. To check this, log in to Dispatcher Paragon Cloud Web UI and navigate to Security > Security options > PKI and encryption. The Signing certificate field must not be blank.
The server needs to use a certificate trusted by the MFD. If the server is not using a certificate signed by a publicly trusted authority, this means the Certificate Authority needs to be added to the trust store of the MFD.
For Card reader support, ensure following settings in turned on in the MFD web UI:
Settings/Registration > Preferences > External Interface > USB Settings > Use MEAP Driver for USB Input Device

Custom logo is be updated on the terminal after 2nd refresh cycle after its change (two of following: login and logout, sleep and wakeup, machine restart)

More than maximum supported number of print copies can be set (more than 1000), the job is assumed to be printed successfully and appears in reporting REMOVED in next version
Number of copies cannot be set using keyboard, + and - buttons have to be used REMOVED in next version
Print progress is not supported yet limitation REMOVAL PLANNED
Push printing is available only via PostScript (the same limitation as the old Gen 1 Canon terminal)
Support for finishing options in PostScript push printing is limited (the same limitation as the old Gen 1 Canon terminal)
When using push print (AKA Local delivery), finishing options (such as grayscale, copies count, simplex / duplex) are only respected on devices that support Postscript.
Devices that do not support Postscript need to be configured to use “RAW” Print language in their corresponding printer settings (in Printers in SAFEQ Cloud Web UI), otherwise the resulting jobs will not be printed correctly.

Borderless printing and job offset are currently not supported.
Booklet:
- Top stitching with the booklet option is not supported; it can be achieved by setting landscape orientation together with the booklet option.
- Booklets are downscaled for download and printing (e.g., A4 print results in an A5 booklet).
- Booklet binding with offset to allow more space on the binding edge is not supported.
Punching - number of holes managed by finisher settings

Everything else that all other cloud terminals support is supported

The TIFF and multipage TIFF formats are not supported for scanned document output.
Support for mixed original sizes in a single scan job depends on device capabilities.
User needs to select Merging originals when scanning duplex on glass, otherwise scan ends after one side scanned. REMOVED in next version

Only scan and print jobs done in our application are accounted limitation REMOVAL PLANNED

Device language is not changed when the language is changed in the application. In order to change the language on the device, use device menu.
If the selected device language is not supported by the application, English language is displayed.

Only no proxy or proxy with basic authentication is supported. Proxy without authentication or with kerberos authentication is not supported.
Excluded address list is not implemented. If proxy is used, it will be used for all communication.