Dispatcher Paragon Cloud Client Auto update

Prerequisites

• To use the auto update feature you must first manually update your existing Clients to version that supports auto update (3.45).
• The Dispatcher Paragon Cloud Client must be able to access cdn.everyoneprint.com.

Enabling the auto update

To enable Dispatcher Paragon Cloud Client auto update function, perform the following steps:

1. Log in to Dispatcher Paragon Cloud Web UI and go to PC Client > Auto update.
2. Enable the auto update toggle.
   

   

    
   
   

   When auto update is enabled, the Client will always try to update itself to version specified on this page. If you use other tools to keep your Clients updated to a specific version (GPO, SCCM, etc), we recommend you not keep the auto update function in Dispatcher Paragon Cloud Web UI disabled to avoid conflicts.

3. In order for Auto update to work properly, we recommend you to have all the secondary gateway servers on the same version as the Primary server. If that is not the case, you will see a warning when enabling auto update. This warning will not prevent you from enabling auto update, just be aware that inconsistencies in server versions might lead to issues.
   

   

4. Optionally, set the Auto update delay in case you don't want to update your Clients immediately after the new server version is rolled out.
5. Click Save.

Rollback

If you encounter issues with the latest Client version, you can use the version selection drop-down menu to roll back to the minor version that was previously installed. 

This will still function as if auto update was enabled – all applicable Clients with different versions will still try to update to the rollback version) but will prevent any further auto updates to later versions.

Overview of the current state of Dispatcher Paragon Cloud Clients

This section provides information on the number of Clients installed for particular versions and the last time any Client from this version group connected.

The table with versions may not contain all the older Client versions, as older Clients installed in cloud storage mode cannot report their versions.

Failed updates

If there are any failed client updates, this view will show you how many clients failed to update. You can also generate a CSV report with causes of those failures.